Gaming should be a source of fun, not stress. Rich88 always wants you to play in a healthy, mindful, and controlled way. Find out on this page how to enjoy gaming responsibly.
Online gaming is a great source of entertainment — but it's best enjoyed when you're in control. Rich88 believes responsible gaming isn't just a rule; it's a way of life. Ensuring the mental and financial well-being of every member is our highest priority.
Online gaming is growing in popularity across Bangladesh. Without the right awareness, however, it can lead to addiction or financial harm. That's why Rich88 is committed to promoting responsible gaming among all its members.
We want gaming to remain a source of joy for you — not a substitute for income or the only way to escape stress. Stay aware, know your limits, and play responsibly on Rich88.
Rich88 follows international responsible gaming standards. Our platform offers multiple protection tools that you can use at any time.
We don't always notice when gaming starts to become a problem. Watch out for these warning signs:
If three or more of these signs apply to you, take action now. Our support team is ready to help.
Ask yourself the questions below. Answering honestly will give you a clear picture of how healthy your gaming habits are.
Do you regularly spend more on gaming than you intended?
Do you feel restless or irritable when you are unable to game?
After a loss, do you bet more to try to win your money back?
Is gaming affecting your professional or family responsibilities?
Have you tried to stop gaming but found you couldn't?
Have you ever borrowed money or taken out a loan to fund your gaming?
If you answered "yes" to two or more questions, please reach out to our support team. We're here to help — no judgment, just support.
Rich88 provides a range of practical tools to help you stay in control. They are entirely optional and can be easily accessed from your account settings.
Set your own daily, weekly, or monthly deposit limit. Any increase to the limit requires a 24-hour waiting period, which helps prevent impulsive decisions.
Set a session time limit before you start playing. Once the time is up, you will be logged out automatically — no risk of losing track of hours.
You can take a temporary break from 1 day up to 6 weeks. During this period, you won't be able to log in to your account — giving you the space to clear your head.
Account closure is available from 6 months up to permanently. If you're dealing with a serious problem, this is the most effective step. Opening a new account while self-exclusion is active will also be blocked.
A popup will appear at set intervals to let you know how long you've been playing and how much you've won or lost. It's there to help you stay aware.
Experienced, responsible gamers always follow these practices. Rich88 shares them because we want you to enjoy gaming in a healthy, sustainable way for the long term.
Rich88 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity documents are checked during the KYC process to confirm eligibility.
A note for parents and guardians: keep parental controls enabled on your devices and monitor your child's online activity. If you believe a minor is using Rich88, please notify our support team immediately.
If an underage account is identified, it is closed immediately, all balances are returned, and the relevant information is recorded.
You don't have to face gaming problems alone. Rich88's support team is available 24/7, every day of the week. Reach out any time with any concern.
Email: [email protected]
Response Time: Usually within 24 hours, 7 days a week
If you feel gaming is having a negative impact on your life, please seek professional help. Speaking to a mental health professional or counsellor takes courage — it is not a sign of weakness.
If you're struggling to stay in control, experiencing conflict at home, or facing financial losses — reach out to us without delay.
Our six core commitments to keeping every member safe
Age is strictly verified at registration and throughout the KYC process. No one under 18 can open an account — no exceptions.
Set your own daily, weekly, or monthly spending limit. Limits take effect immediately once set, and any increase requires a waiting period.
The session timer and Reality Check feature remind you how long you've been playing. You can also set an automatic break once your chosen time is up.
You can close your account temporarily or permanently, from 6 months onward. If a new account is attempted during this period, the system will automatically block it.
You can view your full gaming history, win/loss statistics, and a detailed breakdown of your spending. Transparency is at the heart of what we do.
Our support team is available anytime. If you want to talk about a gaming concern, we'll handle it with complete confidentiality.
Answers to the most frequently asked questions about responsible gaming
At Rich88, the well-being and safety of every member is our top priority. Start playing safely today using our protection tools and enjoy a positive gaming experience.
Important Reminder: Rich88 is strictly for users aged 18 and above. Gaming is for entertainment — not a source of income. If you feel something is wrong, contact us right away: [email protected]